All purchases done in our web page of PATRONS ROKA will be send by courier in the maximum period of three days.
The courier expenses are calculated automatically in the shopping cart and in all moment are visible.
For the shoppings in the Peninsula for a higher amount of 150€, the expenses will be free.
The maximum period of acceptation for devolutions is of fourteen natural days from the reception of the same.
If any product doesn’t satisfy you, you can return it in the indicated term if it is in perfect conditions. At the time that we receive the devolution and we check that it is in perfect conditions we will proceed with the devolution of the amount (discounting the cost that supposed the courier), through bank transfer. You will receive the amount in a period of 30 days from the reception of the devolution. You must bear in mind that PATRONS ROKA doesn’t accept courier in collect terms, therefore the cost of sending the devolution will be for your account, except the cases of faulty products in origin or fault in the product that you have buyed, in that case all charges will be for account of PATRONS ROKA.